Accessibility Statement

25karats.com is dedicated to offering a digital environment that is accessible and inclusive for individuals with disabilities. Our ongoing efforts focus on enhancing the user experience for everyone while adhering to applicable accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We consider accessibility to be an ongoing responsibility and an integral part of how we develop and maintain our website.

Should you encounter difficulties in using or accessing any section of 25karats.com, we invite you to contact us. We are committed to ensuring that you can obtain the information or complete the transactions you need. We will facilitate the provision of information, item, transaction via alternative communication methods where available and legally required, such as phone support.

We consistently strive to make 25karats.com an inclusive platform by following WCAG 2.1 guidelines, which are designed to make online content accessible and user-friendly for everyone, including those with disabilities. The guidelines are tiered with three levels of accessibility: A, AA, and AAA. Our objective for 25karats.com is to maintain compliance with Level AA standards. While we are proud of the steps we have taken, we also recognize that accessibility is an ongoing commitment.

To achieve this, we have incorporated accessibility into our web development and design process. We have prioritized keyboard-only navigation and ensured compatibility with screen-reading software.

Your feedback is crucial for us. If you enjoyed using the 25karats.com website or if you have any comments or encounter any issues while using 25karats.com, please get in touch with us using one of the following methods:

• email us at service@25karats.com
• call us on 800-201-3404

By offering multiple avenues for feedback, we aim to identify and address any barriers to accessibility promptly.