Customer Testimonials
Thousands of happy customers
Our Customer Comments
For our 10 year wedding anniversary, my wife asked for matching wedding bands. I spent a few hours wading through various sites and rings but I got excited when I saw the carved golden rings on 25K. I called my wife immediately and we quickly picked out the Floral Carved Antique Wedding Band Set. We asked a few questions in chat and emailed a couple of more later. The staff were friendly and responsive. They called me to verify the online order info before they would begin the work (smart). Our rings arrived at the expected time and they were exactly like the pictures. The sizes and engravings were perfect and we are thrilled with the order. The only minor hiccup - the shopping cart did not retain the order info the first time because I did not pay immediately. I recommend that you record all of the parameters as you decide then place the order and pay when you are ready. I also recommend a set of ring gauges. They are inexpensive and help get the sizes correct the first time to avoid resizing. Much love to the folks of 25k, a happy wife = happy life.
K.D.
CA
Thought the reviews were too good to be true, however, what a pleasant and seamless transaction especially online. Customer service was immediate by phone to confirm style ordered, ring size and best shipping arrangement. Quality was top notch and gold weight excellent. I am so happy with my beautiful new wedding band. I just can't say enough except that I will be returning in the future for another purchase.
E.T.
FL
Best bang for your buck if you are looking for an engagement ring! We compared prices everywhere and this is the best deal online or offline if you want a great diamond without breaking the bank or splurging on brand names. The education page is very helpful, but you can always ask the friendly people there any questions too; they answered all of our questions promptly.
D.R.
WY
I purchased a new setting for my diamond solitaire. The next day, I received a call to confirm my order. The man was very nice, and made me feel confident in my order. The ring came on the day that was promised, fit perfectly, and was beautiful! I took it to a local jeweler to have the stone mounted, and also had some smaller diamonds that I had, mounted on each side of the center stone. It turned out perfect!
I did not know what to expect when ordering a ring online, especially when their prices were so low compared to other jewelers. I checked the reviews, and decided to buy from 25karats. I'm very glad I did. Their quality and workmanship are superb.
R.D.
AZ
What can I say, these are some fine folks! We had a most pleasing customer service experience. We screwed up with the sizes when we first entered the order. With the help of a very polite and knowledgable gentleman we could fix the error before production started and got our sizes properly measured with a free sizing set. He also applied a discount to our order that we overlooked when placing it! On top of that, the lovely rings we ordered came in beautiful ring boxes that screams quality. My wife is so pleased with her ring she never wants to take it off of her finger. We just want to say thank you!
We were looking for affordable but high quality rings for our wedding, and after weeks of search we found our dream set! 25karats was courteous and professional from ordering to delivery. We were notified with a tracking number and package was delivered on time. They asked for signature upon delivery so we didn't have to worry about our rings lying on the front porch. We are really really happy with our rings and will definitely recommend 25karats to all our friends!
Jenny
TX
My husband and I were looking for new wedding bands because my old one no longer fit. I was very skeptical about ordering the rings online. However, I was not able to find any rings I liked in any of our local jewelry stores. So, I started searching online. I accidentally stumbled upon the 25karats.com website. They had the best variety of any of the other sites I had found and the reviews were good. So, I took a chance and ordered our rings. They arrived yesterday. They are positively gorgeous! The quality, design, and craftsmanship are superb! I am extremely pleased with my purchase and would not hesitate to order from them again!
M.D.
NJ
25karats were very kind and very helpful. I love them and my diamond ring, which is not only beautiful, but also sparkly. I’m very happy with my purchase.
R.M.
CA
Ordered my wedding bands in 2016 through 25Karats and was Extremely pleased with the quality and price. Recently I had an accident that changed my ring size from a 9 to a 10 3/4. I explained my situation to 25Karats, and in a matter of days they resized my ring for me only charging a small fee for the service. I will be using this company again! Great customer service..>Thank you!
D.M.
MD