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Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on 25karats.com, we would really appreciate it.

Our Customer Comments

"Perfect Mothers Day Gift!..."
  May 06, 2011

Perfect Mothers Day Gift! My son got me this gorgeous eternity ring for mothers day and I cannot find words to describe my happiness! It's so shiny and beautiful it puts my engagement ring to shame. I had my eyes on this eternity ring for awhile, but my son's surprise was totally unexpected. And he told me you guys gave him the tip to find out my finger size without raising any suspicion. It was a neat trick indeed :) I'm most happy and thankful to my son and to 25karats.com. Thank you!!!

Happy Mom
WY


"my dream three tone gold ring..."
  May 06, 2011

I bought a three color wedding band from 25karats.com. Colors are so beautiful and just as I wanted! Also the finish of the band is perfect and goes very well with the three-color design. Especially rose gold is a great touch! I want to thank 25karats for making my dream of three tone gold ring come true! :)

Diana W.
MI


"smooth customer service..."
  May 04, 2011

The fancy designer band we bought from 25karats.com was beautiful in every sense, but we made a mistake and ordered the wrong ring size :( When I called customer service I was expecting lots of hussel and trouble, but what I got instead was a smooth customer service experience and easiest resizing procedure. They even took time to relieve me from my concerns about all this resizing by explaining me how it is done. The result is great! It fits perfectly now and it's impossible to tell whether they sent me a new ring or my resized one :) And it didn't cost me a dime! I only paid to ship it back and forth, and that's it. Now I know I can trust 25karats.com fully with all my jewelry purchases. Definitely will recommend to friends and family.

Margaret B.
NY


"Great design, great weight and thickness..."
  May 04, 2011

This is the real deal! Prices are unbelievable but believe it! I got my ring today and it's not lesser quality than any big store item, if not better! I'm not paying all that money for a fancy blue ribbon, thank you very much. Great design, great weight and thickness, and nice packaging with a lovely ring box. Thanks!!!

Bob S.
MD


"Honest & Trustworthy..."
  May 02, 2011

One should not by gold jewelry without knowing how many grams they are getting. 25karats.com delivered the gram weight and the thickness mentioned on their product page. I have been fooled once by an other website that delivered us almost razor thin wedding bands. We will definitely recommend 25karats to our circle of friends and family.
Thank you 25karats.

Janet K.
IN


"I'm amazed with the service and price..."
  April 27, 2011

Back in September, I bought a wedding band from a store. I didn't have enough money to get the engagement ring then. When I finally saved enough, I couldn't find any place to get one to match my wedding band! I asked stores, online and offline, but it seemed like nobody was capable of making a custom ring for me. And finally I saw 25karats' ad for custom rings. I thought I'll give them a try too. And to my big surprise, they said they can make it! I first send them a photo and then after confirmation the actual ring. I got my flush-fitting perfect match engagement ring with a gorgeous blue sapphire in one and a half weeks! I'm still amazed with the service and price. This can't be beat! Thank you!

Diana D.
MN


"happy customer..."
  April 27, 2011

Religious his & hers set is simply gorgeous! I love how detailed the crosses are and the handcraft. You really delivered, that's all I have to say. I'm a happy customer and I'll be back for more. God bless!

Peter G.


"Very happy with my purchase..."
  April 26, 2011

I got my engagement ring and my center diamond from 25karats.com. The have the best deals anywhere! Diamond prices are ridiculously reasonable and they come with a GIA certificate! For those who don't know that means, it's a certificate to show the quality of the stone accepted anywhere in the world! It's a great value for the money, and final ring quality is priceless. Very happy with my purchase.

Janice C.
CA


"THE BEST customer service experience..."
  April 26, 2011

I have had nothing but THE BEST customer service experience with your company. My first inquiry, via email, was answered within 20 minutes and it was after 8pm on a Friday night. Every subsequent email I sent has also been answered quickly. I wanted something that I didn't see on your website (it was a ring similar to one you had but with larger side diamonds) and Matt said you had that for me and immediately put it up on your website so I could order it. He told me my order would be shipped out on Thursday or Friday and it was sent on Thursday. The ring I received was so beautiful, better than the pictures. And now you have offered to repair it for free if anything goes wrong as well as retroactively give me the spring sale discount. I don't think I have ever had a better customer service experience. I am going to tell all of my friends about your company.

Crystal
TN


"I got my dream palladium ring..."
  April 25, 2011

Anybody who tried to find their dream ring in palladium should understand what I'm writing here very well. It's such a hassel and takes forever to find the right style, and when you do they always tell you that it can't be done in palladium! I visited so many jewelry stores. The answer was always "no". Finally I stumbled upon 25karats.com. They not only customize the band I choose for me, they also made the ring in palladium! And for such a great price! I still can't believe it. Now that I got my dream palladium ring I'm ready for my big day. Thank you 25karats.com for making my dream come true!!

Megan T.
WI




What Our Customers Are Saying

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