Skip to main content
BLACK FRIDAY SALE 15% OFF
Use Code:   BFRIDAY15

Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on 25karats.com, we would really appreciate it.

Our Customer Comments

"The one ring I always dreamed of!..."
  January 13, 2011

I wanted everything to be perfect for my wedding day. so I started my jewelry search months ago. But as time passed by I could not find what I was looking for at any jewelry store. And the ones that I liked were insanely expensive! I decided to check online sites. After struggling with couple of website, I found 25karats.com. Everything was so easy to find and the selection was overwhelming! I contacted the customer service and the guy who chatted with me was really knowledgable. He gave me some recommendations and from my feedback he narrowed it down nicely. Finally I found the one ring I always dreamed of! And for a bargain! When I got it and put it on my finger it looked even better. Just the one ring to complete my perfect wedding day! I'm so happy. Thank you very much 25karats!!!

Maria G.
MI


"fantastic craftsmanship..."
  January 13, 2011

I got my band and I'm thrilled about it! I wanted a new ring with crosses and that two color best-seller ring looked perfect for me. My ring has fantastic craftsmanship, all the details are beautiful and elaborate! And it's a very manly ring too. Just the right choice for a great price. I bought a cross-ring once online and it was such a disappointment. 25karats, on the other hand, exceeded my expectations with this beautiful ring. Thank you guys!

Matthew S.
DC


"A truly smooth transaction! ..."
  January 12, 2011

From order to delivery, great experience! I want to thank 25karats for helping me realize my dream. My wedding was on the special date 1/11/11 and I was super excited about everything. Their special discount for this special date helped our budget and their professional customer service was with us at every step. A truly smooth transaction! Our rings got delivered on time (although I was really late at ordering, they made sure we got them lightning fast!), and my best day was fantastic! Can't thank 25karats enough!!

Katya T.
FL


"Impressed!..."
  December 29, 2010

Beautiful ring set! I'm impressed! 25karats helped me patiently with choosing the set, from metal choice to size. (And yes, palladium really is a great metal ;) )The customer service reps are all very knowledgable and professional. It's a just a great experience overall. Thank you!

Taylor T.
MI


"Incredible prices!..."
  December 27, 2010

This stie has the best prices anywhere! I really couldn't believe it until I got my ring to my hand. And for that price you expect a mediocre job, right? Wrong! It's beautiful and so elaborate. I'm so very happy with my purchase. And I don't think I could find any better deal anywhere else.
Thank you 25karats!

George T.
MN


"Best Christmas service!..."
  December 24, 2010

I ordered a beautiful tri-stone engagement ring from 25karats and they made sure that I receive my ring on time for Christmas! Quick delivery, super-nice customer service, and great quality! What else could I ask for! And they added a cute fridge magnet calendar inside the box as a Christmas gift! I'm beyond happy with this great Holiday service. Thank you very much!

Lili R.
NJ


" I am thrilled and would recommend 25karats to anyone and everyone!..."
  December 17, 2010

I've been looking for a specific ring for 2 years, not only am I picky but I have a very severe metal allergy. When I even mentioned what I wanted to anyone they pretty much would laugh at me or some would offer to custom make it for an outrageous price. The awful P words scared them all off; Princess cut & Palladium. When I talked to customer service at 25karats.com they actually worked with me and came up with a way to get me exactly what I wanted for the price I wanted. GK a sales manager made me feel like he cared and wanted to help me get my ring even when I know I asked him so many different questions I had probably driven him nuts. I am now wearing my dream ring... palladium, low domed, channel cut with princess cut sapphire's and diamond's. I am thrilled and would recommend 25karats to anyone and everyone!

Jo S.
ND


"How pleasant ..."
  December 16, 2010

Great customer service! I ordered a set of diamond rings, and 25karats rushed my order for me. I received my rings in the same week with next day delivery. How pleasant it is to get your order in hands so fast during holiday rush! Thank you!

Marlene W.
SD


"Great rings and fast shipping..."
  December 01, 2010

Great rings and fast shipping! A+ customer service! I'll be back for my Christmas shopping! Thanks!

Ronald M.
KY


"very happy with the design and the quality..."
  December 01, 2010

I purchased an antique style engagement ring at 25karats for our 10th anniversary. I'm very happy with the design and the quality. But the best part of it is the diamond I picked for the setting! It's a real bargain and came with a GIA certificate, too! It brings out the beauty of the setting, and shines like sun light. My wife liked it so much, she wants to change her engagement ring diamond now! :) That gives me an idea for my Christmas present. And I'll definitely get it from 25karats.com.
Thanks very much!

Alexander N.
OR




What Our Customers Are Saying

weddingwire 2014
weddingwire 2015
weddingwire 2016
bizrate rating