Customer Testimonials
Thousands of happy customers

We started talking with 25karats staff over a month ago. They have been very helpful and answered all our questions patiently. My fiancee had already picked her favorite engagement ring for upgrade, but we wanted to see the wedding bands before making our final decision. We decided not to postpone our NY visit plans anymore and also visit 25karats store while we are there. All jewelry experts were very friendly, we really felt comfortable and at home. We saw many rings and decided on one set we particularly liked. They finished the rings in couple of days, before we could even finish seeing the city! Her new engagement ring is especially gorgeous. And prices are unbeatable. 5 stars!

John
CA

Always the best place to purchase high-end jewelry! I bought an engagement ring and a wedding ring set from 25Karats.com before. Consistently great quality and courteous customer service. My last purchase was no exception. I got an elegant stud earring set for my lovely wife, and she loves it. We always recommend 25Karats.com to our friends. We are loyal customers!

Sam D.
NJ

I had a design in mind that I couldn't find anywhere. Not even anything closer. While checking my options getting it custom made, I found 25karats. Their custom jobs had some impressive reviews so I decided to contact them and ask questions. Product design department helped me a lot with details of production process. I got a price quote quickly. In a few days they had the first cad design. It was spot-on! I gave ok to the order right away. And all production took just about 2 more weeks, which is insane when you consider most stores ask for 5-8 weeks for anything like that. I got my dream ring for half the money I was expecting to spend. I can vouch for these guys; they know jewelry business. Highly recommended.

Linda
PA

We had a most wonderful experience with 25 Karats. We placed our order around two weeks ago. A bit scary to part with such a high sum for an online order, but we read so many good things about 25 Karats everywhere. As soon as we placed the order, someone from 25 Karats called us to confirm all details, from size to color of the rings! It was really reassuring. They told us it will take about 5 days to make the ring. and that's exactly how long it took before we got a tracking number in our email. Every step of the process was efficient and smooth. And we are impressed with the jewelry quality. Of course we were expecting very nice rings for the money we spent, but they are beyond our expectations! Truly gorgeous. We will be back and will definitely recommend 25 Karats to all our friends!

Vanessa & John
CA

Perfect! We are so happy with our ring set! Great quality for a fraction of store price. What else would you ask for? 25Karats is our new jewelry location.

Sue & Jerry
TX

I had a wonderful experience at 25 Karats, due primarily to Atilla and Nevy, both who worked with me, answered all my questions and assured me the ring I have ordered for my husband, for our 20th wedding anniversary will fit, and will let him know he's loved. I have not, yet, received the ring so the next test will be what I find when I open the box - and the final test will be when I present it to him on 3-29. Thank both gentlemen for their help and understanding.

I was a bit apprehensive, thinking about ordering a wedding band online, but I found a ring that I really liked, for my husband, for our 20th anniversary. I spoke, the first time, to Atilla and he was very helpful and considerate and made suggestions that helped me make a decision to buy. I decided to wait and think about the cost and if I wanted this particular ring. I made the decision and called the 2nd time and spoke with Nevy. He, too, was very helpful and assured me that the ring would be of highest quality. I have taken the word of two, apparent gentlemen who knew what they were talking about - and ordered. I have just received word my ring is on it's way and I awaite its arrival for final confirmation of it's quality.

I have nothing but positive things to say about 25karats. What a lovely ring! As soon as I opened the package it made me smile like a kid :D And such an easy transaction for a big purchase like that. 25karats called me to confirm my order details right away. They patiently answered my questions and gave me an EDOA, which was quite accurate. And when the package shipped out, I got an email with tracking. When you purchase a jewelry piece online small details like that make all the difference. I recommend 25karats to everybody!

Susan
MS

My experience in making a purchase has been fantastic. I hope that the product turns out to be just as great as the customer service that Nevy provided me with!

Mike D.

The service was amazing and the product beautiful! They quickly and efficiently reduced the height of the diamond on my engagement ring and gave me a different size at no extra cost. They kept me up to date with each step of the process and even sent me pictures of the changes before sending the rings back.
I would highly recommend their services and will be back in future!

Thank you very, very much to Gorkem and the rest of the team!
Rachel