Customer Testimonials
Thousands of happy customers
Our Customer Comments
We stumbled upon 25Karats.com while searching for our wedding bands online. compared to any other online retailer we checked, their selection was much better presented and varied. We decided to contact them and ask some questions. Customer service was friendly and knowledgeable. Our questions were answered promptly and we got some important recommendations regarding the types of wedding rings and engraving. Nevy helped us narrow down our choices and finally we decided on a beautiful hand-engraved design. We placed our order over the phone, and got an email right away! 25Karats kept us updated with a tracking number when the package shipped out. We received our rings in less than two weeks and are very very happy with them. After coming back from our honeymoon, we decided to write a review to show our appreciation for great service and products we received from 25Karats. We are a loyal customer for life!
Patrick & MJ
CA
We ordered wedding bands, HH-DC663, the rings were absolutely PERFECT. Comfortable fit, engraving was beautiful, and we get lots of compliments on them. Thank you for making our wedding day perfect with these symbols of our love.
EMG & JEG
Excellent! 5 star service and product! We are really happy with my fiance's bridal set. We received the best kind of customer service during the whole process. Prompt, timely responses and right-on recommendations. Better than anything we expected. 25 karats.com is our jewelry store now!
Ron Q.
AZ
What an incredible experience! Our rings are just beautiful. I worked closely with Atila in getting them just right, he was so patient, kind and extremely helpful.We have waited 16 years to marry and both of us are now in our 70's, so we did want them to be just perfect and they are! Thank you for being there for us, it truly was a gift.
From a loving and happy couple in San Francisco,
Naomi and Barbara
I received it. I'm so thankful. It's beautiful. Thanks for doing such a great job!!!!
P.I.
IL
I wasn't sure if the engagement ring in my mind could be created before talking to somebody at 25karats customer service. I had some ideas but nothing solid to show, but their bridal jewelry specialist put everything I tried to explain in right words and by the end of the day we had a sketch!! I have never seen such an efficient service for such a complicated process. I waited around two and a half weeks to see the final ring, which was exactly the ring I had in mind from the beginning! I'm happy about my ring beyond words. I highly recommend 25karats.com for your special jewelry needs!
Michelle
NJ
Excellent! We love the rings! Thank you for the great customer service. Your help with sizes and finishes is greatly appreciated. Dana wants a pair of stud earrings so we will be bothering you with some more questions soon :)
God bless!
Liam & Dana
WA
We got our order and we love it. Thanks for a good buying experience, quality workmanship and great customer service!
L.W.
OR
Got my ring today.
It is absolutely beautiful!!
Thanks very much.
Z.P.
FL
My wedding was incredible! I can't thank my husband enough for all his help in putting things together. But a special thanks should go for finding a gorgeous wedding ring set for us at 25karats.com!!! We looked for a wedding ring set for a long time locally and online. It was really hard to make a decision when your you are not 100% satisfied with what you see. It's a life-long thing and you just can't rush it. But our time was running short and we had to make a decision. Just then Frank found these lovely handmade set online. They were just perfect! And in only two weeks we got the rings here. Now they are our most precious jewelry pieces, reminding us of one another every day.
Tina D.
MS