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Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on 25karats.com, we would really appreciate it.

Our Customer Comments

"celebrating our 10th anniversary..."
  September 18, 2013

Lovely anniversary ring! It really made my day :) This was a surprise and I had no idea what I was getting. I'd like to extend my gratitude to you guys for this pretty diamond ring. Jeff and I will be celebrating our 10th anniversary next week and I can't think of anything else that would make me so happy! Now that I know about you, I'll contact you soon about your stud earring collection :)

Cynthia
NY


"lightning quick delivery..."
  September 17, 2013

Thank you for lightning quick delivery! I got the engagement ring on time and proposed two days ago. And she said YES :D I'm very grateful for your help and for the gorgeous ring you finished. We will be back for our wedding bands in about a year or so.
God bless.

John
TX


"very very happy ..."
  September 13, 2013

We stumbled upon 25Karats.com while searching for our wedding bands online. compared to any other online retailer we checked, their selection was much better presented and varied. We decided to contact them and ask some questions. Customer service was friendly and knowledgeable. Our questions were answered promptly and we got some important recommendations regarding the types of wedding rings and engraving. Nevy helped us narrow down our choices and finally we decided on a beautiful hand-engraved design. We placed our order over the phone, and got an email right away! 25Karats kept us updated with a tracking number when the package shipped out. We received our rings in less than two weeks and are very very happy with them. After coming back from our honeymoon, we decided to write a review to show our appreciation for great service and products we received from 25Karats. We are a loyal customer for life!

Patrick & MJ
CA


"absolutely PERFECT..."
  September 13, 2013

We ordered wedding bands, HH-DC663, the rings were absolutely PERFECT. Comfortable fit, engraving was beautiful, and we get lots of compliments on them. Thank you for making our wedding day perfect with these symbols of our love.
EMG & JEG


"What an incredible experience!..."
  September 06, 2013

What an incredible experience! Our rings are just beautiful. I worked closely with Atila in getting them just right, he was so patient, kind and extremely helpful.We have waited 16 years to marry and both of us are now in our 70's, so we did want them to be just perfect and they are! Thank you for being there for us, it truly was a gift.
From a loving and happy couple in San Francisco,

Naomi and Barbara


"5 star service and product!..."
  September 06, 2013

Excellent! 5 star service and product! We are really happy with my fiance's bridal set. We received the best kind of customer service during the whole process. Prompt, timely responses and right-on recommendations. Better than anything we expected. 25 karats.com is our jewelry store now!

Ron Q.
AZ


"such a great job!..."
  September 04, 2013

I received it. I'm so thankful. It's beautiful. Thanks for doing such a great job!!!!

P.I.
IL


"happy beyond words..."
  August 27, 2013

I wasn't sure if the engagement ring in my mind could be created before talking to somebody at 25karats customer service. I had some ideas but nothing solid to show, but their bridal jewelry specialist put everything I tried to explain in right words and by the end of the day we had a sketch!! I have never seen such an efficient service for such a complicated process. I waited around two and a half weeks to see the final ring, which was exactly the ring I had in mind from the beginning! I'm happy about my ring beyond words. I highly recommend 25karats.com for your special jewelry needs!

Michelle
NJ


"We love the rings! ..."
  August 22, 2013

Excellent! We love the rings! Thank you for the great customer service. Your help with sizes and finishes is greatly appreciated. Dana wants a pair of stud earrings so we will be bothering you with some more questions soon :)
God bless!

Liam & Dana
WA


"good buying experience, quality workmanship and great customer service!..."
  August 16, 2013

We got our order and we love it. Thanks for a good buying experience, quality workmanship and great customer service!

L.W.
OR




What Our Customers Are Saying

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