Customer Testimonials
Thousands of happy customers

We ordered our matching wedding bands from 25karats.com, 2 separate orders since they were shipping to 2 different states, and we LOVE the design, quality, and overall service we received. We received the rings promptly, and, thanks to GK, the rings are being returned for personalized engraving. GK, one of the customer service representatives, ensured that the mailing return was smooth and communicated with us promptly via e-mail since both of us wanted the phrase engraved to be a surprise. He assisted us with the fonts and made great suggestions. We are SO happy that we found this site! The jewelry stores in my area were giving me such grief because my finger is so small (4 months for a special order), but with 25karats.com, we had the rings within the week. Thanks again guys for all your help. I will always recommend you!

Jennie
Topeka, KS

The ring is perfect! Thank you for your kindness.

T.K.
VA

What a beautiful mounting. The engraving on the design is so antique that you need no diamonds except your center diamond.Beautiful shine.I am so grateful. Great prices and great customer service you could not ask for more.

Sincerely

Therese A.
MD

I just want to thank you for your impressive customer service. I have never seen such attention to detail and customer friendly staff at any store. Thank you for your help when the rings needed to be resized. Fast and smooth transaction throughout. We will recommend you to all our friends!

David & Ali
NY

We started searching for our wedding bands couple of months ago. While browsing through web pages and visiting local stores, we found out it's a much more difficult process than imagined to find a perfect set that will satisfy both of us. It was especially difficult because we were looking for palladium rings. Most stores we visited didn't even have palladium bands unless you want something plain and simple. Although we were not looking for too much decoration, we still wanted our rings to stand out and be unique. Finally we found this beautiful fancy designer ring at 25karats.com. It was love at first sight for both of us! All the details and design of the ring was spellbinding. We first emailed 25karats, then after exchanging tens of emails (with very patient customer service) we decided to go with it. We called and placed our order with GK, who sent us a confirmation in minutes. Our rings were ready and shipped to us in a few days. When we received them and put them on we knew it was worth the pain of months of searching! Thank you very much for making our dream come true!

Alison D.
MD

We wanted to let you know that we received the order. The rings are wonderful! They fit perfectly and now we only hope they will last forever :) We also want to thank you for the exquisite customer service and for delivering them on time!

C & P
Canada

Got it! It's gorgeous, exactly EXACTLY what I wanted. Thanks! Recommending you guys for any friends who want a custom ring.

A.A.
Canada

My husband got me these lovely dangle earrings for Valentine's day from your website. They are so pretty! Quality of the diamonds are great and they shine beautifully. This was a surprise gift and I was really not expecting something expensive. He didn't want to tell me where he got the earrings from but I finally got that out of him, and decided to write a review on your site. I'm happy to see that although quality of the jewelry is incredible they are very reasonably priced. And you guys have a beautiful selection.

Katie L.
TN

Bridal ring set is beautiful and what we really wanted. We are happy to find a beautiful replacement for her original ring. This set definitely goes much better with her diamond and side diamonds sparkle and complement it. We are also glad that we decided to change the metal to palladium. Although it was a big change for the ring, we think in long term we will be happy with our choice, palladium being low-maintenance and all. Thank you for fast and easy service.

Peter & Anna
ND

I want thank you very much for all your help, your expertise and your patience during processing my order!
The set turned out beautiful and I already had a center stone set... :)))
I truly appreciate your guidance and professionalism!!! And I will definitely be recommending you and your company to my friends here in LA!
Thanks again and Happy Valentine's Day!
Best regards,

RS
LA