Skip to main content
BLACK FRIDAY SALE 15% OFF
Use Code:   BFRIDAY15

Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on 25karats.com, we would really appreciate it.

Our Customer Comments

"third purchase and I have been pleased with all of them..."
  July 02, 2012

Thank you or all of your help. The diamond is beautiful! My mother absolutely loves it. I appreciate all of your efforts, this was the third purchase and I have been pleased with all of them.

Talk to you sooner than later.

L.R.
VA


"a customer service above and beyond any company I have ever worked with..."
  June 29, 2012

I scoured the internet and forums searching for a custom ring designer before deciding on 25karats. I was very apprehensive about buying such an expensive piece "site unseen." I provided Nevy with pictures of what I wanted and he offered very useful feedback. Nevy and I emailed back and forth well over 100 times!! He provided me with the CAD pictures and the wax mold for a minimal cost before paying the full amount for the actual ring. The customer service Nevy provided was above and beyond any company I have ever worked with. I received my custom 2.75 carat halo wedding ring yesterday and it is STUNNING! I craftsmanship is amazing and it sparkles like no ring I have ever seen! Nevy and 25 karats will be the only jewelry store that I work with and buy from in the future. Thank you again for such a wonderful experience!!

N.C.
IN


"Thank you very much for everything. ..."
  June 29, 2012

The ring arrived today and it's beautiful. Thank you very much for everything. That was really fast. I'll be back for our wedding bands shortly. I may need your advice and expertise again :)
Best,

T.Y.
AK


"wonderful service..."
  June 26, 2012

I got my fiance's engagement ring from 25karats.com last month. All the sales people were very helpful and knowledgable. They helped me choose the right setting and stone that would not cost me an arm and a leg and still look great on her finger. She is really amazed with the ring and her friends keep complimenting on the diamond. And I get to get all the credit! :) Thank you again for your wonderful service!

David T.
FL


"5 star customer service and product!..."
  June 22, 2012

We needed a wedding band set quickly, but we also wanted to go with palladium instead of traditional metals. All the local jewelry stores we visited told us it would take around 2 weeks or more to get palladium rings. When we checked online we were very impressed with palladium wedding band collection of 25karats.com. We talked to the customer service and they assured us the rings can be ready in around 5 days! And that's exactly the case: we received our rings in a week and they are amazing. 5 star customer service and product! 25karats is our jewelry store from now on.

Ronda T.
AZ


"a thing of beauty..."
  June 22, 2012

I received the engagement ring and it's really a thing of beauty. Thank you for all your help. I'm glad that I found you guys. Not only I got a great deal, but also had one of the best customer service experiences of my life. Dealing with people who know their job makes all the difference. Hopefully soon enough, I'll be back for the wedding bands :)

T.H.
CA


"gorgeous..."
  June 20, 2012

25karats.com quickly finished and delivered my engagement ring without hassle. We are very happy with the customer service and close attention we received from 25karats, from choosing the ring to receiving it at my door. The ring is gorgeous and exactly what we wanted. Thank you!

Rachelle D.
NE


"perfect fit..."
  June 20, 2012

The bands are a perfect fit. I'm glad we don't need to go through resizing. Thank you for sending me a ring sizer, that saved us a lot of time. And the actual rings look even better than the pictures! Thank you for your help. I was really clueless when I first started looking for our bands. You guys rock!

Diane R.
TX


"top class service..."
  June 14, 2012

top class service, friendly and helpfull staff. we are so happy with our rings they are perfect. made to messure fast and fast delivery to the uk 5 stars thanks again.

H.L.
UK


"exactly what we were looking for..."
  June 14, 2012

We received our wedding bands today. Right out of box, you can see how beautifully they were crafted! It's an absolutely gorgeous set and exactly what we were looking for. I love the contrast of two tone gold and beautiful satin finish in the middle. It's definitely worth every penny. We will recommend 25karats to all our friends and acquaintances.
Best,

Simon & Laura T.
WV




What Our Customers Are Saying

weddingwire 2014
weddingwire 2015
weddingwire 2016
bizrate rating