Customer Testimonials
Thousands of happy customers

25karats.com website was so easy to use! I went through the selection and filtered my preferences, chose all the details of the bridal set I wanted, added my diamond choice, and placed the order. And education pages gave me all the information I needed to make the right choice. And yet, 25karats.com customer service called me to confirm the details of my order and answered a few questions I still had in mind. I'm really impressed by great experience online and on the phone. For me, it's very important to get answers and attention when you make a once in a lifetime purchase like that. Thank you, 25karats!

Sean T.
TX

We were in a rush to get our wedding bands and our good friend recommended 25karats.com to us. Since we live in NJ, we decided to go to their showroom in Manhattan. Everybody was so friendly and helpful, and they assured us that everything can be finished on time, that we are not too late. Still skeptical, we placed our order. We were worried because the rings we chose were fancy designer bands. Three days later we got a call! We picked up our rings the same day and they are gorgeous! We had our rings in hand even a week and a half before our wedding ceremony, and for a great bargain price, too. We can't thank enough to 25karats.com and their wonderful staff.

Silvia & John
NJ

I was really impressed by your company. From the joy of finding a coupon code which worked and helped out quite a bit toward our wedding expenses, to getting a call in person to verify all the details of the ring, to receiving a call to verify delivery, to the (very nice) ring box being packed in a 25 karats jewelry box, which was packed in one Fed X box, which was then packed in another Fed X box for triple security,to arriving a day early, to the certificate of authenticity, to finally seeing the ring and engraving which both were way way way more beautiful than the photo online... out of the scores of companies I have been dealing with in preparation for our wedding, 25 karats gets the highest marks for price, customer service, quality and customer satisfaction.

Thank you

H.V.
CA

I wanted to let you know I received my ring and it's just perfect! I love how the diamond is set and how it sparkles. The appraisal and box are very pretty as well. Since I found you through friend recommendation, I'll surely spread the word about your company and send you some customers soon :) Thank you for awesome service and product!
Best,

John T.
NJ

Seeing is believing! 25karats.com manufactured this customized engagement ring for me from just an idea and couple of sample images, and final ring I received is what I always have had in mind! From diamonds to setting, there is not one thing out of place. To be honest, I wasn't expecting such a good job even after seeing the CAD images they sent me. But 25karats truly delivered. And I really could feel that I was working with professionals who know this stuff. Highly recommended!

Janie F.
SC

We are so pleased with my fiance's wedding band! The ring is absolutely beautiful. 25karats Customer Service is the best. When we first received the ring, it felt a little tight. We returned it to have it resized. 25karats completed the resizing and returned it to us within a few days. The ring now fits pefectly and looks the same as when we originally received it. We are very impressed with the quality and good customer service 25karats provides. Thank you again!

S.S.
WA

25karats, I just got my ring today and I wanted to let you know I'm very happy with the quality of the ring! It's a beautiful band with sparkling diamonds and it matches my engagement ring perfectly. Thank you for helping me with pictures and all your patience during the ordering process. I'll send more work your way since all my friends are pleased with the ring too.
Best,

Heather F.
MO

Hi just got my ring back today after resizing and wanted to let you know what a great job your company did as well as having such great customer service.
Not sure of when, but I’ll be back because it’s been such a pleasure of doing business with you.

Clyde D.
LA

I received my order on Friday, just on time. Just wanted to let you know the new setting is stunning, it shows my diamond so much better. Thanks for everything. The entire transaction was "painless". I would use your service again, and recommed you to my friends. Thanks again.

Jacqueline A., a satisfied customer!

I just received my ring and wanted to let you know I am very very pleased with it. Thank you.

Joyce
NJ