Customer Testimonials
Thousands of happy customers

Choosing the right wedding rings was the biggest challenge for us. It took us around 6 months to decide on a particular design and another month to educate ourselves about metals. Palladium wasn't in our minds at the beginning, but we started leaning on that choice in time. 25karats.com customer service gave us very useful information regarding this metal and helped us finalize our decision. I think we made the right choice. With no intention to spend crazy amounts of money on platinum, palladium is the way to go. Our rings are very pretty and workmanship is top-notch. We are very happy with our purchase.

Ryan & Sandra H.
WY

Order to Australia was received quickly and ring looked exactly as expected. Very Happy.

P.K.
Australia

I had a 2 ct princess cut solitaire I received as an engagement ring from my husband a few years back. After being married for several years I decided that since I do not wear a wedding band I wanted to get a different setting for the stone. I was in love with the halo style rings and had been searching for several months for a setting that I liked that would accomodate my stone and within a reasonable budget. I was unable to find anything I liked or that would even work at all with my stone size. I was looking for a very specific style and wasn't willing to settle for something that wasn't exactly what I wanted.

Then I discovered 25karats. I spoke to their customer service and provided pictures of a couple different rings and told them what I liked and disliked about each. They were beyond patient with me with the numerous questions I had asked. Their designer put together a CAD and had sent it to me. I was very nervous upon receiving it and wasn't sure how the process would go since everything was done online and through e-mail and phone calls. My local jewelry stores I went to, to try to get my ring designed were trying to charge me triple the price 25karats was charging me. When I opened the e-mail with the CAD drawing enclosed I was shocked at how precise and exact they had met every single one of my desires. It couldn't have been more exact to what I was looking for. I was even more thrilled when I received my setting in the mail just a few short weeks later. I have never been more happy with a piece of jewelry and receive numerous complements on it all the time.

M.G.
MD

You made our wedding special! Thank you!! I don't know what we'd do if you didn't rush our rings and finish them so quickly with such great quality. Our ceremony was small but gorgeous and our wedding rings got so many compliments. I know many of our friends will visit your store in the near future :)

Matilda R.
VA

I found 25karats.com while looking for online jewelers who are close bye. I know how much jewelry stores on the street charge for even a simple band, and I always look for good deals. When I visited their office they welcomed me warmly and were really helpful with all my questions. I could see right away that these guys knew their stuff. When we visited them again, my fiance was very happy with the selection. Our rings were ready in a week after ordering them. And I can easily say I got a bargain! Highly recommended!

Matthew S.
NY

I visited 25karats office couple of weeks ago to check some bridal sets. They were extremely helpful and polite. I actually felt bad taking almost all the ring samples out of the shelves to take a closer look. But they were more than patient with me and helped me find the set I want. We ordered a week later, after choosing a great diamond for a bargain price, and got the set in our hands in less than a week! I wanted to upgrade my ring set for a long time, and I'm so happy to get this new set. And my diamond is incredible! Thank you for everything. I vouch for 25karats!

Alison Y.
NJ

I got the ring before the new years and it is fabulous! She loved it so much she doesn't wanna take it off even for a second. We had a great New Year's Eve thanks to your speedy delivery and great product quality. I can't thank you enough!

David E.
CA

We got a wedding band set in Palladium. I really wanted to get platinum but my budget wasn't enough to get a set of the style I wanted. 25karats customer service answered all my questions about palladium and helped me make an educated decision. We are very happy with our palladium rings! I can say I'm over my obsession with platinum. Palladium is truly a perfect substitute to it. I'd like to thank jewelers at 25karats.com for all their help!

Harry L.
NV

I was very impressed with the service on my order, i was pretty skeptical about ordering online, but ohri was very helpful with having my order expedited to arrive when i would need it. above and beyond the call of duty, i wouldnt go anywhere else.

Great! Simply impressive from order to delivery. 25 karats customer service is the most kind and patient I've ever dealt with! And my ring looks amazing. The best online experience! Thank you thank you thank you!

F.A.
NJ