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Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on 25karats.com, we would really appreciate it.

Our Customer Comments

"outstanding..."
  April 09, 2013

thank you for my order as promised.the ring is beautiful and the fit is superb.my fiance wants to wear it now before we are even married. i will be a returning customer and also recommend others.your customer service is outstanding.

K.S.
NJ


"fast, efficient customer service..."
  April 08, 2013

I ordered a handmade wedding ring from 25karats on March 19. It was shipped out to me on March 26 and delivered to CT on 28. It's a gorgeous ring and I'm very very happy with the quality. I highly recommend 25karats for their product quality and fast, efficient customer service.
Regards,

Tom
CT


"loyal customers forever!..."
  March 29, 2013

Best online purchase experience ever! I'd like to thank all 25karats.com staff for their extensive assistance with my custom design ring order. My boyfriend (now fiancee) and I had some ideas about the ring we wanted but it was impossible to find the exact design in the market. Especially with limited selections of local stores I was almost desperate. Even online stores with so many choices didn't have the design, and even more importantly, in palladium. When we contacted 25karats.com to talk about what we want, the expert designer started describing what can be done in detail. We were amazed by how efficiently we could explain even smallest details and how we got answers about what can be done and what not. Long story short, with CAD approval and all, it took around two weeks to finish the ring (which was by the way almost the same time period any local store gave us for just resizing a stock item). And it's absolutely gorgeous. I couldn't be happier and we are both grateful for all the steps taken by 25karats.com to make this happen. We are loyal customers forever!

Virginia & Ian
MS


"She said Yes!! ..."
  March 28, 2013

She said Yes!! Thank you for the gorgeous ring and truly unique and bright diamond. I'm really grateful for all your help in choosing the right setting and stone for this ring. You guys are awesome!

Michael
CA


"a statement of our everlasting love!..."
  March 27, 2013

We purchased a wedding band his and hers set in platinum from 25Karats.com. The braids and rounded edges of the rings are gorgeous and crafted meticulously. They look perfect on our hands. We are eagerly waiting for our wedding date to wear them as a statement of our everlasting love! We are so happy that we chose 25Karats for our wedding ring purchase and we know we will be back in the future. Highly recommended seller!

Tina & Ron


"The quality is outstanding..."
  March 26, 2013

My husband had a very specific idea for his wedding band. He found what he wanted on 25karats.com and forwarded the link to me for purchasing. I admit I was hesitant as I had never heard of 25karats, but it I felt it was his choice to make and our wedding was rapidly approaching so I ordered. Any hesitation I had evaporated immediately. Literally one minute after receiving my order confirmation email, a 25karats employee called me to review the order one more time and to confirm with me how long it would take. The ring was completed when promised and shipped overnight. The quality is outstanding; my husband receives many compliments. Excellent shopping experience and excellent product.

K.W.
IL


"you are my favorite store shop for jewelry ..."
  March 13, 2013

I love your store and display cases your jewelry is exceptionally well made I am very satisfied w/ your merchandise you are my favorite store shop for jewelry. Thanx!

Guest Customer


"We love the rings...."
  March 13, 2013

We love the rings. The quality is really good. People in customer service are very helpful. My husband and I were afraid we wouldn't like them but we really do. Can't tell you enough.

P.F.
Brandon, MS


"we LOVE the design, quality, and overall service we received...."
  March 12, 2013

We ordered our matching wedding bands from 25karats.com, 2 separate orders since they were shipping to 2 different states, and we LOVE the design, quality, and overall service we received. We received the rings promptly, and, thanks to GK, the rings are being returned for personalized engraving. GK, one of the customer service representatives, ensured that the mailing return was smooth and communicated with us promptly via e-mail since both of us wanted the phrase engraved to be a surprise. He assisted us with the fonts and made great suggestions. We are SO happy that we found this site! The jewelry stores in my area were giving me such grief because my finger is so small (4 months for a special order), but with 25karats.com, we had the rings within the week. Thanks again guys for all your help. I will always recommend you!

Jennie
Topeka, KS


"perfect!..."
  March 11, 2013

The ring is perfect! Thank you for your kindness.

T.K.
VA




What Our Customers Are Saying

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